
Ants often find short routes to food without anyone drawing a map. Paths that prove themselves are used more often and are thereby reinforced further; less good ones lose significance. A simple mechanism with a big effect.
Transferring it to your processes
- Build in feedback: every process needs a simple metric that shows whether it works.
- Adopt good shortcuts: if one team works faster, document the route and share it.
- Let go of the outdated: consistently remove steps that add no value.
- Start small: begin with one process, not the whole company.
Next step
Draw one central process on a single page and mark every step that creates waiting time or duplicated effort. In the Canvas, this belongs to the field “Processes & structures”.


